Problems in Mac-land

As I mentioned before, I purchased one of the earlier revision MacBook Pros and as such I've had a total of three major problems/annoyances with the MacBook Pro:

1) What has become known as the MacBook Pro "whine" is an extremely annoying whine/buzzing sound that emanates from the area around the MagSafe connector. The sound appears to be related to CPU load and seems to be caused by whatever power circuitry is affected by the CPU switching into lower sleep states. While this noise was present on my PowerBook G4, for whatever reason it is more annoying/present on the MacBook Pro. I have not seen a fix for this problem as of yet nor do I think one is possible without a redesign of some of the internals of the MacBook Pro.

2) The bottom of the MacBook Pro gets extremely hot; hotter than any notebook I've ever used. On the plus side you can barely hear either of the two fans running but the downside is that you've got to be careful with what you rest it on while using it. I've found that it only really gets extremely hot when doing something very CPU intensive. While I was benchmarking the unit the heat got almost unbearable, but during normal use it was mostly fine and when simply writing on it there were no problems at all. I've heard that this problem has since been fixed with later revisions but I don't know first hand as everyone has different definitions of fixed and tolerances of heat.

3) The third and final problem I've had with the notebook are the two keys that are mounted improperly on the keyboard. I haven't been able to fix this myself and suspect that it may actually require a keyboard replacement. After publishing this review, I'll head down to Apple and see what they say.

The problems I encountered with the MacBook Pro are definitely bothersome, but they aren't enough for me to personally want to opt for a non-Mac notebook. When I sit down and think about that statement, there's something horribly wrong with it. It's my job to be tough on manufacturers when they release products with these sorts of problems and it's my job to not recommend purchasing a flawed product, so am I just terrible at following my own advice? Am I so hooked on OS X that I'm willing to deal with fairly annoying hardware problems just to get my fix? In a sense, aren't these the same complaints many have about Microsoft: that you put up with the problems because it's the only way to get what you want?

Apple has an extremely important responsibility to its users not to release questionable hardware. Spending the past few days surfing through Apple's support forums it's all too often that I've come across the statement that Apple's quality control has gone down hill as of late. As the only provider of hardware for the Mac OS X platform, that should not be a statement that's frequently encountered. Yet it is, and it seems that the statement has quite a bit of truth behind it.

While I would definitely recommend a MacBook Pro because of all of the positive things I've said in the past about OS X and about Intel's Core Duo processor, I would strongly urge you to wait and get a model with all of the kinks worked out. It seems that the later revisions have addressed a number of the problems that existed early on, so all you may have to do is just make sure to custom order a configuration through Apple's online store so it gets built rather than shipped from what's in stock. It's unfortunate that as well designed as many of Apple's products happen to be, you'll want to stay away from the first run of any new model.

Network Performance and MacBook Pro vs. PC Notebooks Final Words
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  • Calin - Thursday, April 13, 2006 - link

    This could be thanks to slower drivers in BootCamp Windows XP, or slower hard drive access/speed. Everything else is a disadvantage for VM: one more level of indirection in disk access, less memory, running the OS X behind the VM.
    Could you do some disk speed comparation between VM and native XP?
  • BigLan - Thursday, April 13, 2006 - link

    I think it's going to be hard drive speed throwing off the benchmarks. The BootCamp partition is going to be at the outer edge of the disk, with much slower speeds than the VM client virtual drive which is on the faster Apple partition.

    I'm not sure if it's possible to assign the entire HD to a windows partition using Bootcamp, but that's about the only way i can think of to level the playing field.
  • Calin - Friday, April 14, 2006 - link

    To nitpick, it would be at the center of the hard drive, not at the outer edge :) (ok, based on sector numbers, which starts at the edge).
    Near the "end" of the hard drive, the transfer speed is reduced (there are fewer bytes on a full circle).
  • jimmy43 - Thursday, April 13, 2006 - link

    Excellent Review. This may be my first laptop purchase, seems to have everything I could possibly want.
  • monsoon - Thursday, April 13, 2006 - link

    Hello Anand,

    ...i'm waiting for Parallels to finalize their VT release and maybe Merom Macs too...

    I was wondering if the ONE CORE only VT tech is to be the final result of their virtualization software or just a middle-step.

    Seems to me it's rather poor a solution ( ok, it's the best out there for now ) to use a dual-core computer to run both OS on a single core

    =/

    Better would be smart distribution of tasks to the CPU depending on which OS is actually under load...

    ...any thoughts / info on that ?

    Thanks for your nice review !=)
  • plinden - Thursday, April 13, 2006 - link

    quote:

    Better would be smart distribution of tasks to the CPU depending on which OS is actually under load...


    Looking at CPU load while running Parallels VM, I see the load spread evenly over both processors (usually < 10% total CPU except at boot, when it reaches 150% CPU). It's just that the VM itself sees itself as running on a single processor.
  • shuttleboi - Thursday, April 13, 2006 - link

    I've read that the ATI X1600 in the Mac can run games well, but only IF you overclock the GPU. I can't imagine the Mac getting any hotter than it already supposedly is, and the idea of overclocking an already hot laptop is not appealing.
  • JoKeRr - Thursday, April 13, 2006 - link

    Overall I enjoyed it.

    Would have been nice to see a comparison of screen brightness, as apple claimed 67% brighter!

    And also, the slowness in windows, could it be related to chipset driver stuff?? And what's the gaming experience so far like?? Would it be similar to a desktop 6600 or 6600gt??

    Thank you.
  • rolls - Friday, April 14, 2006 - link

    Very interesting numbers all round.

    35% improvement in iTunes when comparing a single core 1.5GHz 7447 with the old slow bus etc, and a new 33% faster dual core intel CPU. 50% improvement in H.264 encoding etc. These numbers suggest that had Apple stuck with Freescale and moved to e600 core based systems, performance figures could have been off the scale. If only...

  • JarredWalton - Thursday, April 13, 2006 - link

    On paper the X1600 Pro desktop cards actually look pretty decent. 12 pipelines at 500 MHz, with 800 MHz RAM. I would have thought they would at least give the 6600GT a run for the money, given how X1800 compares to 7800. Amazingly (to me), the X1600 gets completely stomped by the 6600GT. What's worse, the cards I have can't even overclock worth a darn on the memory side - 800 is stock, and they get unstable at even minor changes. (Could be an issue with the overclocking tool, though?)

    Anyway, for now I would say X1600 Mobility is going to be somewhere in the realm of 6600 (non-GT) performance, maybe slightly faster. That means gaming is definitely possible, but you will want low-to-medium detail levels for any recent titles. Just a guess, of course, and Anand will have to run benches to get any final confirmation. Really, though, this laptop isn't intended as anything more than a light gaming solution.

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